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Power Platform · Workday · SuccessFactors · ServiceNow

Business Automation

Ready to transform?

Complex challenges deserve expert solutions

Whether you're automating manual processes with Power Automate, building custom apps, or establishing a Power Platform Centre of Excellence — let's scope it together.

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Overview

Automate. Govern. Scale.

The expensive work in most organisations is not inside the systems — it is the copying, checking and chasing between them. We automate the manual work between your systems, connecting Human Resources, identity and service platforms end to end, with the governance and change management that makes it stick.

Power Automate

Workflow automation, multi-system orchestration, approval workflows

Power Apps

Canvas & model-driven apps, form replacement, field operations tools

Power BI

Self-service analytics, governed data models, row-level security, dashboards

Power Pages

Customer & partner portals, Dataverse back-end, external-facing forms

Technologies

  • Power Platform
  • Power Automate
  • Microsoft Fabric
  • Workday
  • SuccessFactors
  • ServiceNow

What we deliver

Value in weeks. Governance from day one.

Workflow and process automation

End-to-end process automation in Power Automate
Approval and exception handling flows
Spreadsheet and paper form replacement
Error monitoring and operational runbooks

Process orchestration across systems

Multi-system workflow orchestration
Microsoft 365, Azure and third-party connectors
Dataverse data model design
Microsoft Fabric for the reporting layer

Identity and access provisioning automation

Automated account creation and deprovisioning
Role and entitlement assignment from source data
Access request and approval workflows
Reconciliation between identity and source systems

HR-to-IT system integration

Workday and SuccessFactors as the authoritative source
Joiner, mover and leaver events driving downstream action
Organisation hierarchy-driven access policies
Data quality handling at the boundary

Service management integration

ServiceNow request and fulfilment automation
Ticket creation from workflow exceptions
Configuration management database updates
Service catalogue integration

Delivery methodology

Agile / iterativePreferred

2–3 week sprint cycles with working software at each review — business users see value early and shape the final solution.

Milestone-based

Process-by-process delivery with formal UAT gates — suited to regulated workflows or sequential process dependencies.

Delivery phases

From process discovery to live automation.

01

Process Discovery

  • Workshop-based process mapping
  • Manual step & system touchpoint inventory
  • Automation candidate identification
  • Return on Investment quantification & prioritisation
02

Solution Design

  • Wireframes & UX design
  • Data model & Dataverse architecture
  • Integration architecture planning
  • Governance & Data Loss Prevention policy design
03

Agile Delivery

  • Iterative builds with stakeholder reviews
  • Regular feedback integration
  • UAT & user acceptance
  • Performance & load testing
04

Enablement & Handover

  • User training & documentation
  • Centre of Excellence toolkit setup & configuration
  • Maker enablement programs
  • Operational handover & support

Key outcomes

Manual processes replaced with auditable automated workflows

Time-to-value measured in weeks, not years

Business users empowered within a governed framework

Reduced reliance on Information Technology for routine process changes

Power Platform Centre of Excellence providing tenant-wide visibility and control

Consistent governance preventing shadow Information Technology accumulation